Hello, am Joan Kizza, a passionate and data-driven Customer Value Management (CVM) Analyst based in Uganda. I specialize in using data to tell powerful stories, design customer-centric campaigns, and drive strategic decision-making in fast-paced environments. With a background in IT and a strong foundation in tools like Power BI, SQL, and Python, I bring a unique mix of technical precision and creative thinking to every project. Am especially passionate about understanding customer behavior, uncovering actionable insights, and leveraging them to create meaningful digital experiences that deliver value; both for the business and for the customer.

What sets me apart is my ability to translate raw data into actionable strategy. I don’t just crunch numbers; I connect the dots between analytics and real business outcomes. Whether tracking churn trends or not, my goal is always to ensure that the right message reaches the right customer at the right time.

Beyond the numbers, am also a lover of music, and a lifelong learner. I believe that combining curiosity, empathy, and analytical thinking is the key to building both strong customer relationships and impactful digital solutions.

Let’s connect and explore how I can help bring your next data-driven idea to life!